Home Search Contact us


Cultural Compentency Information

Cultural Competency Training Guides
Welch M.
“Teaching Diversity and Cross-Cultural Competence in Health Care: A trainer’s guide Third Edition.” Designed for faculty, the Guide permits the assessment of the readiness of the faculty trainer to teaching diversity subject matter. It then further addresses how to design diversity workshops, training techniques and provides sample lectures and exercises. Additional information about the Guide is available by emailing Dr. Welch.

Mutha S, Allen C, Welch M.
“Toward Culturally Competent Care. A toolbox for teaching Communication Strategies.” San Francisco, CA. Center for the Health Professions, University of California, San Francisco, 2002. This excellent training guide for faculty is divided into 11 sections and includes examples of useful skills, overheads and practical exercises for students on topics important to understanding the why’s and how’s of teaching communication skills for a cultural diverse society. Copies of the “toolbox” are available from the Center for the Health Professions.

The Robert Wood Johnson Foundation compiled a list of resources that promote cultural competence training and support, including an e-learning program, a cultural competence compendium,  a self-assessment protocol, and information on experts in the field. To read the entire PDF document, click here.


Cultural Competency Faculty Trainers
Melissa Welch, MD, MPH
Training workshops for faculty on cultural diversity and teaching techniques. The workshops generally enroll 25 individuals for from 2 - 4 day interactive sessions. For more information, email Dr. Welch.

Sunita Mutha, MD, FACP
Division of General Internal Medicine
Center for the Health Professions, University of California San Francisco
Dr. Mutha conducts curriculum development training on various aspects of multicultural including, health disparities, workforce diversity, cross-cultural communication, and organizational initiatives to reduce health disparities. The target audiences for these sessions are clinicians, educators, and administrators. For more information, email Dr. Mutha.

Shani A. Dowd, L.C.S.W.
Director of Clinical Cultural Competency Training, Institute for Linguistic and Cultural Skills, Harvard Pilgrim Health Care Foundation. Shani Dowd teaches cultural diversity to practitioners and her presentations are typically from ½ day to 2 days. For more information, email Shani Dowd.

Dramatic Diversity
Dramatic Diversity is a theater-based diversity-training ensemble that provides theatrical, interactive programs for universities, colleges, companies, associations, and other institutions. Dramatic Diversity provided training for the leadership of The Ohio State College of Dentistry Diversity Committee and the OHIO Project in the summer and returned in the fall for faculty, staff, and Dent 1 students. In spring 2004, at the University of Illinois at Chicago's Faculty Day Retreat, they performed an original scene called "Dental Diversity" that looks at how faculty, staff, students and patients at a dental school understand and misunderstand cultural competency, service learning, communication styles, and diversity.  For more information on Ohio’s experience with Dramatic Diversity contact Canise Y. Bean for information on UIC's experience contact Darryl Pendleton or contact Dramatic Diversity directly at:
Dramatic Diversity
1512 W. Thorndale Suite 3W
Chicago, IL 60660
Tel (312) 409-2875


Cultural Competency On-Line Resources
The Center for Health Professions
What can organizations do to address health disparities? How can hospitals integrate culturally and linguistically competent care into their delivery systems? The Center for for Health Professions network’s resource page provides tools, links, and resources to help health care organizations improve experiences for patients and providers. For information visit http://futurehealth.ucsf.edu/TheNetwork/Default.aspx?tabid=387

Cultural Audit Resource List
Primary Contacts
Dr. Dawn Person
California State University, Long Beach
College of Education
1250 Bellflower Blvd.
Long Beach, CA 90840-2201
Tel  (562) 985-8026

Pilar Ellis
California State University, Long Beach
College of Education
1250 Bellflower Blvd.
Long Beach, CA 90840-2201
Tel (562) 985-2474

Sharon Brown
Director, Diversity and Multicultural Affairs
Moravian College Multicultural Affairs
Monocacy Hall
1200 Main Street
Bethlehem, PA  18018
Tel (610) 861-7847

Dr. Jennifer Capeheart-Meningall
Student Affairs – Vice President, UC 206
Austin Peay State University
P.O. Box 4598
Clarksville, TN 37044
Tel (931) 221- 7323

Kenya LeNoir-Messer, Consultant
Doctoral Candidate
Teachers College, Columbia University
525 West 120th St.
New York, NY 10027
Tel (646) 528-0600

Dr. Je Nell Padilla
Director, Assessment and Evaluation
University of California, Berkeley
2610 Channing Way
Berkeley, CA  94720-2272
Tel (510) 643-2599

Dr. Case Willoughby
Director of Academic Achievement
Hostos Community College
500 Grand Concourse
Academic Achievement – Room D-101D
Bronx, NY  10451
Tel (718) 518-4272


Service-Learning Resources
The Community-Campus Partnerships for Health’s Web site contains service learning resources in dental education, including definitions, course syllabi, assessment tools, and handouts from service-learning workshops held at ADEA conferences. To view their entire service learning resource section click here.

Additionally, the Community-Campus Partnerships for Health's Consultancy Network provides customized training and technical assistance to dental education programs and their partners. To learn more click here


Home | About Us | Contact Us | News and Media | Calendar | Resources | Search